Last updated on 22-08-2024 1:22:04

LEVON CONSULTING PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy: and fairness in handling refunds and cancellations, balancing the needs of both the client and the company.

Thank you for choosing our services! We are committed to providing you with the highest level of service and ensuring that everything is delivered smoothly. Please find our service delivery guidelines below:

1. Service Delivery Timeframe
   • Once your order is confirmed, the estimated service delivery time is 10 business days.
   • The delivery time may vary depending on the nature of the service and any specific requirements.
2. Service Method
   • Services are delivered through in-person meetings, online consultations, phone calls, video conferencing, etc.
   • Details about how the service will be delivered will be provided in advance.
3. Service Scheduling
   • After placing an order, you will receive an email or message with the scheduling options for your service.
   • You may choose from the available slots or request a custom schedule if applicable.
4. Remote Services
   • For services delivered remotely, we will provide you with the necessary instructions and tools (e.g., software, online platforms, etc.) before the service is conducted.
   • Ensure that you have the required tools and access to the platform before your service appointment.
5. Cancellations and Rescheduling
   • If you need to cancel or reschedule your service, please let us know at least 6-7 hours/days in advance.
   • Cancellations made within 12 hours/days of the scheduled service may be subject to a cancellation fee.
6. Customer Responsibilities
   • Please ensure that you are available and prepared for the service at the agreed-upon time.
   • For remote services, ensure that your devices, internet connection, and any required software are ready before the scheduled service.
7. Service Limitations
   • Some services may have specific limitations or requirements (e.g., geographic location, equipment needed, etc.).
   • If there are any service restrictions, these will be communicated to you at the time of booking.
8. Feedback and Follow-up
   • After the service is completed, you will receive an invitation to provide feedback. Your feedback helps us improve our services and ensures that we meet your expectations.
   • If you have any questions or need follow-up support, please do not hesitate to contact our customer service team.

Contact Us:-

LEVON CONSULTING PRIVATE LIMITED
383, 2nd floor, 9th Main Rd, 7th Sector, HSR
Layout, Bengaluru, Karnataka 560102
086186 29303
contact@levon-global.com